Privacy Policy

Effective Date: March 18, 2025


TruCare Family Medicine (“we,” “us,” or “our”) is committed to protecting the privacy of our patients and website visitors. This Privacy Policy describes how we collect, use, and protect the personal information you provide to us when using our website (www.trucarefamilymedicine.com) and our services.


1. Information We Collect

We collect information in the following ways:


A. Information You Provide Directly

When you interact with our website or services, you may provide us with:


  • Personal Information: Name, phone number, email address, mailing address, and other contact details when filling out forms or requesting an appointment.
  • Medical Information: Health-related details you provide when requesting services or communicating with us.
  • Payment Information: If applicable, billing details for payments made through our office.


B. Information We Collect Automatically

When you visit our website, we may collect:


  • Log Data: IP address, browser type, device information, and access times.
  • Cookies & Tracking Technologies: To improve user experience, we may use cookies to track website activity. You can disable cookies in your browser settings.


C. Third-Party Information

We may receive data from third-party sources, such as appointment scheduling platforms or insurance providers, when you use integrated services.


2. How We Use Your Information

We use your information to:


  • Provide, manage, and improve our medical services.
  • Schedule appointments and communicate with you.
  • Respond to inquiries and requests.
  • Comply with legal and regulatory obligations.
  • Enhance website functionality and user experience.


We will never sell or rent your personal information to third parties.


3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission is 100% secure, and we cannot guarantee absolute security.


4. Sharing Your Information

We may share your information with:


  • Healthcare Partners & Insurance Providers: To facilitate treatment and billing.
  • Service Providers: Third-party vendors who help operate our website and services.
  • Legal & Regulatory Authorities: If required by law or to protect our rights and the safety of others.


We do not share your data with advertisers or marketing companies.


5. Your Rights & Choices

  • Access & Correction: You may request access to or correction of your personal information.
  • Opt-Out of Communications: You can unsubscribe from emails or texts by following the instructions provided.
  • Do Not Track (DNT): Our website does not currently respond to Do Not Track signals from browsers.


6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those third-party websites. Please review their privacy policies separately.


7. Children’s Privacy

Our website and services are intended for individuals aged 16 and older. We do not knowingly collect information from children under 16. If we become aware of such data collection, we will delete it promptly.


8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the revised Effective Date. Your continued use of our website signifies acceptance of the updated policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:


TruCare Family Medicine
Address: 4282 Lomac Street, Montgomery, AL
Phone: (334) 232-0388


By using our website, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our site.